"Parking is dreadful, outpatient coordination..."

Parking for outpatients appointments here is always difficult. For my appointment today I queued for the carpark from the main road, took over ten minutes to queue behind several cars to crawl around the carpark and out the other end without parking. There were 2 attendents "helping" with the parking - I think the first should not have been letting cars into the carpark if it was clear there were no spaces. The second attendant couldn't suggest any alternative parking which must be a common question they are asked. Parking: 0/5. Leave at least 20 minutes before your appointment to hunt for a space.

I got to my outpatient appointment on time, but waited 35 minutes to be seen. My doctor started explaining my last set of results and it then became clear that I had not received a copy of their last 1 or 2 letters. As a result I didn't bring some information with me to the appointment that had been requested. Given it's a 4 month wait for an appointment, to turn up without the right information due to an administrative error is almost a waste of time. My doctor described the NHS outpatients administration as "chaos" here and said they were likely to leave as a result meaning I'd have to travel to London to see them.

Story from NHS Choices

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