"A&E chaos"

About: Heartlands Hospital / Accident and emergency

My partner has a condition that requires he attend A&E when his condition flares up so he can get emergency treatment bearing in mind he was diagnosed in 2012 it's absolute pot luck everytime we attend, although he has a care plan on the system which no one bothers to read it's the same disorganised chaos each time he has to attend, he's been made to feel like an opiate addict,staff are unattentive, rude, it's pot luck treatment if he's lucky someone will recognise him and help otherwise he is left to vomit and roll around in severe pain,everyone deserves fair treatment but there should be some system in place for patients with pre-existing conditions, again sometimes a ray of light is shone and a lovely member of staff will treat him with care and dignity but it's too far and few between.

dirty hospital, overworked and aggressive staff. after travelling to Amsterdam where he's condition re-occurred the treatment he received was second to none.

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