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Care Opinion

Telephony

Story from nhs.uk

"Telephony"

About: Charles Clifford Dental Hospital

The waiting time on the phone is appalling.....It takes for ever to get through...Surely in this day and age a callback system should be inplace....? It's infuriating to say the least....and when ringing from a mobile......very expsnsive...!

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Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 7 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 03/10/2016 at 15:10
Published on Care Opinion at 16:47

Dear Sir or Madam,

Thank you for taking the time to provide your feedback and I am sorry to hear about your experience. We would like to look into this matter and would be grateful if you could provide us with more detail. You can do this by contacting our patient services team, either by calling them on 0114 271 2400 or by emailing them at pst@sth.nhs.uk

With thanks and kind regards

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