"Waited 5 months."

About: Cheltenham General Hospital Cheltenham General Hospital Cheltenham GL53 7AN

Posted via nhs.uk 7 years ago

I went to Gloucester Hospital on May 3rd because I need my tooth removed. They referred me to Cheltenham, I'm in agony, my face swells up & I can't sleep or eat because of the pain. I rang Cheltenham over a month ago, thinking my letter had got lost in the post & was told they had no appointments. I've given up hope of getting an appointment. I don't know why they don't just sent me back to Gloucester if they're that busy.

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Cheltenham General Hospital

Submitted on 29/09/2016 at 12:34

Published on nhs.uk on 30/09/2016 at 02:31

Hello,
Sorry to hear about this experience. If you haven't done so already, we would advise you to get in touch with our PALS (patient liaison) team. They can look into this for you and advise you on how to resolve it. You can call them on 0800 019 3282 (Free phone) or email pals.gloucestershirehospitals@glos.nhs.uk.
Best wishes
The team at Gloucestershire Hospitals NHS Foundation Trust

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Waited 5 months.

"Waited 5 months."

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