"My operation due to go ahead but was told it had been cancelled"
About: Medway Maritime Hospital / General surgery Medway Maritime Hospital General surgery ME7 5NY
Posted by Wandacaprio (as ),
Was due to be admitted for removal of a cyst on my ovaries plus removal of both ovaries through keyhole surgery. Got to the hospital, Sunderland day care centre, just to be told that I had apparently cancelled my own op? After some time waiting for an explanation I was asked to go into the office to answer a phone call. I was not happy with the explanation given so I called PALS. They were quick to call me back but I was annoyed to find out that the nurse who did my pre-op assessment had sent an email to my consultant to advise that I did not think I needed the surgery? I did not cancel this op or tell this nurse that I did not want this to go ahead at anytime during my assessment but somehow it was decided to cancel my op without notifying me!
I was furious as my Son had taken 2 days off work to come to stay with me. This is not the first time I have experienced such bad communication at this hospital. My Husband died at Medway Hospital 6 years ago and had the same experiences with his care! I can see no improvement whatsoever.