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Every staff member genuinely cared and made me feel safe

Posted By Tarab

"Every staff member genuinely cared and made me feel safe"

About: Wrightington Hospital / Trauma and orthopaedics

(as the patient),

Attended for foot surgery today under mr Karski and was treated like a star! From pre op, admissions, anaesthetics and recovery all equally brilliant. Every staff member genuinely cared and made me feel safe. They all appeared to be enjoying their work too.

Thanks so much to all the staff I met today, all a credit to the NHS. And a special thanks to Ian and all the staff on D ward X X

I do hope to never see you as a patient again tho X

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 7 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust

Submitted on 19/10/2016 at 13:56
Published on Care Opinion at 16:04

Thank you for your kind comments and taking the time to let us know of your positive experience following your attendances at Wrightington. I will ensure that this posting is shared with Mr Karski and Ian and also with the staff on the areas you have mentioned, through the Head of Nursing for Specialist Services. Equally we don't want to see you again, in the nicest possible way.

Best Wishes for your ongoing recovery.

Kind regards

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