"Rude :("

About: The Royal London Hospital

After being discharged, I found out one of the prescribed medication was missing. Have called the ward, and been told to wait for a phone call from the hospital pharmacist. Two hours later, no call from the pharmacist, I called the ward again to have an update - Have been treated rudely for one of the nurses that when I asked their name they refused to say it and just gave the telephone to another nurse that kept talking on top of me, and even told me "Welcome to the NHS; you want medication go to your GP and deal with it" and simply hanged up the call.

It's a shame :(

Story from NHS Choices

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