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Brilliant out of hours service

Story from nhs.uk

"Brilliant out of hours service"

I was referred here by the 111 service. I had an appointment booked in within 2 hours. The receptionist was very helpful and friendly, I was seen on time and the doctor made me feel very at ease and cared for. Working in the NHS myself, I understand how some services can be delayed and staff over stretched but this was a fantastic experience in such an ill time.

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Responses

Response from Tonbridge Cottage Hospital 7 years ago
Tonbridge Cottage Hospital

Submitted on 19/09/2016 at 11:58
Published on nhs.uk on 20/09/2016 at 02:31

Hello

We are delighted that you received such good care at Tonbridge Cottage Hospital.

Your review has been alerted to Kent Community Health NHS Foundation Trust and we do provide some services there but the out of hours GP service is actually provided by Integrated Care 24 Ltd (IC24).

Their contact details are 01233 505450 option 1 and email info@ic24.nhs.uk should you wish to contact them directly.

Best wishes

Customer Care Team

Kent Community Health NHS Foundation Trust

Tel: 0300 123 1807

Email: kcht.cct@nhs.net

Website: www.kentcht.nhs.uk

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