"Fall ( NRU)"

About: National Hospital for Neurology & Neurosurgery, Queen Square / Neurology

I had a brain surgery , physio advised nursing staff to assist me but they don't follow the instructions properly and are always in rush. While rushing I fell down and nursing staff not even recorded this and were not even apologetic ...imagine best Neuro rehab but not being assisted properly.

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Responses

Response from National Hospital for Neurology & Neurosurgery, Queen Square

Thank you for taking the time to feed back to us. We are very sorry to hear about your recent experience of Neurology at National Hospital For Neurology and Neurosurgery, UCLH. We would be grateful if you could contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 020 3448 3237 if NHNN so that we can look into this.