This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Excellent care as a day patient"

About: Edgbaston Hospital

The treatment and care I received at BMI Edgbaston was outstanding.

From the moment I walked in the friendly atmosphere and personal touch put me totally at ease.

I was shown to my clean and fully equipped room immediately and from the beginning to the end of my stay everything was explained to me and I was made sure I was cared for throughout my stay - from the procedure, recovery, obs, through to my discharge (even my lunch order!). Outstanding customer service. I was told the hospital was busy that day but I wouldn't have known from the attentiveness and calm happy environment.

Would recommend BMI Edgbaston every time, without a doubt. Thank you.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Edgbaston Hospital 7 years ago
Edgbaston Hospital
Submitted on 19/09/2016 at 12:42
Published on nhs.uk on 20/09/2016 at 02:31


Victoria, many thanks for taking the time to log your complementary comments following your recent stay at BMI the Edgbaston Hospital.

The team here always endeavour to make every patient's journey a positive experience, so I will be delighted to share your feedback and thanks with them. With kind regards

Bernadette Bates

Operations Manger

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k