"Excellent care as a day patient"

About: BMI the Edgbaston Hospital

The treatment and care I received at BMI Edgbaston was outstanding.

From the moment I walked in the friendly atmosphere and personal touch put me totally at ease.

I was shown to my clean and fully equipped room immediately and from the beginning to the end of my stay everything was explained to me and I was made sure I was cared for throughout my stay - from the procedure, recovery, obs, through to my discharge (even my lunch order!). Outstanding customer service. I was told the hospital was busy that day but I wouldn't have known from the attentiveness and calm happy environment.

Would recommend BMI Edgbaston every time, without a doubt. Thank you.

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Responses

Response from BMI the Edgbaston Hospital

Victoria, many thanks for taking the time to log your complementary comments following your recent stay at BMI the Edgbaston Hospital.

The team here always endeavour to make every patient's journey a positive experience, so I will be delighted to share your feedback and thanks with them. With kind regards

Bernadette Bates

Operations Manger

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