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Excellent care at Mearnskirk

Posted By A thankful niece

"Excellent care at Mearnskirk"

(as a relative),

My aunt is cared for at Mearnskirk hospital. , Glasgow.

Sadly, she suffers from Alzheimers. The care she receives is dignified, compassionate and personal. The atmosphere is very calm and welcoming. The staff of Mearnskirk do a wonderful job with patience and kindness. Nursing at it's best, wonderful to see.

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 03/10/2016 at 09:47
Published on Care Opinion at 11:51

Dear A thankful niece

Thank you for taking the time to post on Patient Opinion. I am pleased to read about the level of care your aunt is receiving in Mearnskirk House. It is very important to us that all patients are treated with dignity and compassion in the way that you describe your aunt is being cared for. I am also pleased to read that as a family member you are made to feel welcome when you visit your aunt.

I will ensure that your kinds words are passed on to the staff at Mearnskirk House. They will be delighted to receive your feedback.

Best wishes
Lisa

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