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"Quick appointments and professional staff"

In the last 6 weeks I have had to visit Heatherwood 6 times. Twice for gynae consultant visits, once for ultrasound and once for MRI. Each time I have been impressed with the professionalism of staff and the speed of my appointments. What a fantastic asset Heatherwood is to our community. As someone who is never ill, each time I visited I asked lots of questions about what was happening. Each person I spoke to took the time to explain without rushing or making me feel I was silly! The "powers that be" at Heatherwood should be proud of all their staff who, despite staff shortages, work so hard to make patients like myself feel valued.

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Responses

Response from Heatherwood Hospital 7 years ago
Heatherwood Hospital
Submitted on 23/09/2016 at 17:29
Published on nhs.uk on 24/09/2016 at 02:30


Thank you for taking the time to leave your review.

We are very lucky we have a great team at Heatherwood who do their very best every day.

Feedback like yours makes it all worthwhile.

I will pass your comments onto the teams

Kind Regards

Claire Marshall

Head of Patient Experience

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