"Appointments"

About: St Mary's Hospital / Dermatology

The dermatologist leading my treatment no longer available for the last appointment so had a different dermatologist. I was meant to have follow up appointments but the appointments were not made by the dermatologist and hence I could not get the medication I needed. This was 2 months ago and I still have not heard anything.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from St Mary's Hospital

Imperial College Healthcare NHS Trust is concerned about your posting on NHS Choices and wishes to apologise to you for your experience in the Dermatology Clinic at St Mary’s Hospital.

Patient Advice and Liaison Service (PALS) has passed on your comments to the senior service managers and would like the opportunity to discuss your concerns further.

We would encourage you to contact PALS on 0203 312 7777 or email pals@imperial.nhs.uk

  • {{helpful}} of {{total()}} people think this response is helpful