"Dirty , emergencies not taken seriously"

About: Queen Charlotte's Hospital / Maternity

Emergencies not taken seriously they do the c- section only when you just about to die. After operation

I stayed in filfy bed for hours and when asked them to change my bedding they got very angry and made me wait until the next morning. Lots of unexperience staff , most of them are very rude. Toilets and showers dirty as well. If you are not absolutely sure that you can give birth in the birth centre( which is nice and clean) and then go home asap - avoid this place.

Story from NHS Choices

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Response from Queen Charlotte's Hospital

Imperial College Healthcare NHS Trust is concerned about your posting on NHS Choices and wishes to apologise to you for your experience in our Maternity ward at Queen Charlottes Hospital.

Patient Advice and Liaison Service (PALS) has passed on your comments to the senior service managers and would like the opportunity to discuss your concerns further.

We would encourage you to contact PALS on 0203 313 0088 or email pals@imperial.nhs.uk

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