"Frustrated on three counts"

I heard someone say, "Patients are having to wait 91 days for appointments at this hospital." 1) I was seen by Dr Fawad, neurologist, it was a good experience except that finding the ward was more than difficult because I think there was a lack of signage. I believe the staff seem to be aware of this and I have met some other patients who have complained but nothing seems to be done about it. 2) A scan was organised but I haven't been informed of the results nor has another appointment been arranged. 3) I looked for a web site for contact information and was directed to this site which is simply a page of empty fields – I think this is a waste of bandwidth and frustrating for someone looking for information. I feel helpless.