"Superb care in Orthopaedics"

About: Guy's Hospital / Trauma and orthopaedics

I had a hip replacement op on 13 July 2016. I cannot praise any of them highly enough. From my first consultation to the post-op call from the ward to check on my recovery the care was exemplary. The surgeon was kind, considerate, professional and extremely efficient. I felt confidence in the success of my op in their hands from the start. On the day of the op their team talked me through the process in a calm and unhurried manner, answering all my daft question with ease and humour, making me feel I was the only patient they had that day. I do not take anaesthetic very well but the anaesthetist was lovely and put me at ease immediately. Once on Sarah ward post op care was excellent and when I went home and e-mailed a Sister with a query about wound care their response was quick and informative. 6 weeks after the op the ward rang to check on my recovery. All in all I cannot rate my experience highly enough. I would not hesitate to recommend Guys and my surgeon, in particular. This is how the NHS should be. Thank you

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Response from Guy's Hospital

Thank you for taking the time to share your feedback with us following your hip replacement operation in July. We are pleased to hear that your experience from intial consultation to post operative care was a positive one. It is good to know that your felt that you were in safe hands and that all questions and concerns were addressed. We have passed your comments on to the teams involved.

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