"Avoid by any means necessary"

About: Barnet General Hospital

I have alot of experience of going to A&E, with my adult daughter due severe seizures. However once her mental health status is known she is treated with such disdain and disrespect. It is made clear that they have no time for her type, she is just a bed blocker who is clearly faking being seriously ill?staff were one time so desperate to take blood, get results so she can leave that they stuck her several times in her arms legs, hands and feet to no avail. They then blamed her for not cooperating?!as she was not fully conscious having had several seizures in a row and being bought in by ambulance and she was dehydrated from 42 hours of vomiting. What cooperation were they expecting?it took me and two paramedics to get her into the ambulance. But once her blood tests were finally, deemed clear they said she could leave and when I asked for help to get her dressed and out of the hospital I was told its not their problem the nurse was very rude about it saying she clinically fit to leave, even tho she was not awake and very difficult to rouse. I had to walk her out on my back!

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Responses

Response from Barnet General Hospital

Thank you for your review, we're really sorry to hear about your experience. We would like to look in to this and would be grateful if you could please contact our PALS team on bcfpals@nhs.net or 020 8216 4924 with further details.

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