"Bleeding for one year, gynaecologist can't help..."

About: St Mary's Hospital / Gynaecology

I started bleeding between periods in autumn 2015 and had US in St. Mary's which shown cyst. I had a referral on that matter in November 2015 to confirm cyst. Appointment was rescheduled for 9 months till June 2016 with no possibility to see the doctor earlier. I did US in different place when was on vacation which shown cyst. During June appointment I was referred to US which shown cyst. With regards to bleeding I was prescribed with Cerazette as I had headaches when previously used combined contraception (ring). During three months I was bleeding much heavier almost non stop. I didn't know when periods start and when end - up to 18 days of bleeding in a month. I was told it's fine during first three months. After three month (18 August) I had an appointment again to discuss cyst and bleeding. I told the doctor that I don't know whether pills help but last period stopped about a week ago and for a week at least I have no bleeding. The cyst is 4cm so concluded as nothing serious which is fine. Today I received copy of the letter from hospital sent to my GP where they talk about my condition. Quote:"She (me) says she has never had intermenstrual bleeding in the past just prolonged and she denies any pelvic pain" . Afterwards they described US results. The truth is I did have bleeding between my periods and do have it now. At the end of fourth month of taking pills. And I do have pelvic pain. I'm shocked with both- therapy chosen and miss information.

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Response from St Mary's Hospital

Imperial College Healthcare NHS Trust are concerned, about your posting on NHS Choices and wishes to apologise for your experience in our Gynaecology Department at St Mary’s Hospital.

Patient Advice and Liaison Service (PALS) has passed on your comments to the senior service managers and would like the opportunity to discuss your concerns further.

We would encourage you to contact PALS on 0202 312 7777 or email pals@imperial.nhs.uk

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