"My uncle had two lengthy stays ..."

About: Benfield Park Healthcare & Diagnostic Centre

(as a relative),

What I liked

My uncle had two lengthy stays in Walkergate Hospital, most recently on Ward 1. I have to say that all staff were very friendly and approachable. In my opinion he received the best care possible and my uncle also speaks very highly of everyone on the ward.

During his stay my uncle was quite poorly but nothing was too much trouble for the staff.

Someone has left a comment about the lack of tv's; this is an extremely old building without the rip-off patientline service - there is a day room and portable tv's available on the ward for pateint's use, but we took our own in and once checked was able to be used freely by my uncle.

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Response from Benfield Park Healthcare & Diagnostic Centre

The Trust would like to thank you for the time you have taken to advise us of your uncle’s experience at Walkergate. We are happy to provide television and radio facilities to patients at Walkergate dependant on their personal wishes and preference. Our staff are committed to providing high standards of care and we very much value your comments. We appreciate how helpful this is to future patients, carers, family members and friends.