"I liked the fact that I was treated ..."
About: Royal Lancaster Infirmary Royal Lancaster Infirmary Lancaster LA1 4RP
Posted by Vic (as ),
What I liked
I liked the fact that I was treated with care and consideration, even though I was not the best patient that ward 36 had at that time. Every effort was made to provide me pain relief at all times. My visitors were allowed to visit with me outside of normall visiting times, which helped me during my time bedbound in the side ward. The nurses and support staff treated me with compassion at all times. The cleaners who cleaned my room, took into consideration my condition and took great care not to disturb my bed and cause me any added undue pain.
What could be improved
Nothing that I could say at this time.
I would like to see a method of contacting the ward by email instead of phoning.