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Positive experience

Posted By MBT

"Positive experience"

About: New Victoria Hospital / X-rays and scans

(as the patient),

I attended the Breast Clinic. I had Mamography, an Ultrasound and Biopsy taken. All this was in one appointment. I had a follow up one week later.

It was a positive experience in a pleasant environment. All staff, receptionist, nurses, doctors and the radiographer were exceptional.

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 03/10/2016 at 09:42
Published on Care Opinion at 11:51

Dear MBT

Thank you for taking the time to post on Patient Opinion. I am pleased to read that you had a positive experience while receiving care at the New Victoria Hospital and also that all of the staff that you encountered were exceptional.

I will ensure that your kind words are shared with the staff. They will be delighted to received your feedback.

Best wishes
Lisa

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