"Visit to A&E - Broken ankle"

About: Peterborough City Hospital / Accident and emergency

I arrived at A&E at 7:00 and was promptly seen and then led through the process of going to the various departments required. X-ray, plaster, back to X-ray etc. Along every step I found the nurses and doctors extremely helpful, polite and ready to answer any questions I had. They put me at ease and explained what would happen. Yes, the whole process took 6 hours, but this is a hospital, not a holiday resort or a fast food outlet. I cannot praise all of the staff highly enough for the job they did for me, especially in the stretched environment they find themselves in.

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Response from Lesley Crosby, Deputy Chief Nurse, Peterborough and Stamford Hospitals NHS Foundation Trust

Thank you for taking the time to respond following your visit to our hospital. It is always a pleasure for our staff to read comments such as yours and I will ensure they are passed on.


Lesley Crosby

Deputy Chief Nurse

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