"Endoscopy unit"

About: Royal Berkshire Hospital

I had a colonoscopy recently and wanted to single out one of the nursing staff as providing excellent care.

They were calm and reassuring and highly professional.

The staff in the recovery unit were less good as I saw four different members of staff in around 30-40 minutes.

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Response from Royal Berkshire Hospital

Thank you so much for taking the time to provide such lovely feedback. It is always good to hear when, as a multi-disciplinary team, we are able to meet the expectations of our patients.

The matron will ensure the teams involved have access to your feedback and consider how we can improve the experience of our patients during their recovery period.

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