"Care of elderly patient"

About: Basildon University Hospital / General surgery

I would like to thank the surgeons and nursing staff in both the Edith Cavell ward and the Endoscopy Unit for the care and attention given to my 92 year old mother during her recent 3 night stay and surgery.

She has expressed her praise for all staff and I witnessed the high standard of their care when I visited.

I was especially impressed with the personal attention given to my mother.

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Response from Basildon University Hospital

We are pleased that your Mother's recent experience of care within the Endoscopy Unit and on Edith Cavell ward at Basildon and Thurrock University Hospitals NHS Foundation Trust was a good one. We will forward on your kind words to the departments concerned, they will be grateful you took the time to give your feedback.

Thank you, and please pass on our best wishes to your mother.

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