"Psychiatry at New Craigs"

About: New Craigs Hospital

(as the patient),

I am an out-patient at New Craigs and find them most welcoming, understanding and empathetic. I suffer depression and had a psychotic breakdown several years ago. Dr Hay and my CPN Steve have helped me immensely to deal with these.

I have been on the wards - open and acute - as a visitor and found them comfortable and safe. Patients seem well cared for.

Incidently, I had a heart attack on the premises recently and am highly impressed at the swift and professional response they gave, surely saving my life. Thank you all who helped!

 Expenses for travel could be higher

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Responses

Response from Maimie Thompson, Head of Public Relations and Engagement, Chief Executive's Office, NHS Highland

picture of Maimie Thompson

Dear Jude1812

It is really kind of you to take the time to feed-back and it is good to know you feel you are getting well cared for.

As it happens we are in the process of reviewing out Patient Travel policy which includes expenses.

I will pass on your feed-back to the teams who have been caring for you.

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