"Car parking at GWH"

About: The Great Western Hospital

(as the patient),

The price tariff for evenings is as follows:

From 18: 01 up to 2 hrs is £1 after that it's £2 I take a ticket with time stamp 18: 03hrs.

Visit my wife for 2hrs 15mins I then approach ticket machine and was charged £3.

Help button was no response and I can't appeal as I need to leave and the ticket is kept at the exit barrier.

I think this shows total incompetence by the company running it and again ripping off the motorist.

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Response from The Great Western Hospital

We are sorry to hear your recent experience did not meet your expectations.

We take concerns seriously and are keen to investigate and take action as appropriate.

If you would like us to look into this further, please contact our Patient Advice and Liaison Service by emailing pals.team@gwh.nhs.uk or calling 01793 604031.

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