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three hour wate

Story from nhs.uk

"three hour wate"

About: Rochdale Infirmary

I visited urgent care yesterday suffering from a severe sore throat. After being seen I was told that there was redness but it didn't need anything. I made an appointment with my own doctor this morning and was diagnosed with a severe throat infection.My doctor couldn't understand how it was missed. I went to urgent care to avoid a day off work- was a total waste of time as I have ended up being off anyway.

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Responses

Response from Rochdale Infirmary 5 years ago
Rochdale Infirmary

Submitted on 05/07/2018 at 15:32
Published on nhs.uk at 17:06

Thank you for your comments, and please accept my apology for a less than satisfactory experience of our services.

We value all comments as it helps us to continuously improve our service. We are committed to improve our patient experience and therefore we appreciate you bringing this to our attention.

Regards,

Head of Patient Experience

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