"Cardiology consultant appointment"

About: Southend Hospital / Cardiology

Totally unhappy with my appointment today, not only do I suffer with anxiety I had a 4 year old & 11 month old with me & was left waiting in a tiny corridor for an hour & half, ended up walking out due to parking time running out & my daughter needing to attend nursery. You think you would be seen by this time

Story from NHS Choices

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Response from Southend Hospital

Dear Sir/Madam,

We are extremely sorry to hear that your experience did not meet your expectations - please be assured the feedback will be sent to the relevant department.

Patient feedback is extremely important to us and we aim to make service improvements as a result of the comments we receive.

We would like to take this opportunity of thanking you for your comments and reiterate this will be communicated to the department.

Wishing you well for the future.


Patient Involvement Team

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