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Cardiology consultant appointment

Story from nhs.uk

"Cardiology consultant appointment"

About: Southend Hospital / Cardiology

Totally unhappy with my appointment today, not only do I suffer with anxiety I had a 4 year old & 11 month old with me & was left waiting in a tiny corridor for an hour & half, ended up walking out due to parking time running out & my daughter needing to attend nursery. You think you would be seen by this time

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Responses

Response from Southend Hospital 7 years ago
Southend Hospital

Submitted on 03/10/2016 at 16:33
Published on nhs.uk on 05/10/2016 at 02:32

Dear Sir/Madam,

We are extremely sorry to hear that your experience did not meet your expectations - please be assured the feedback will be sent to the relevant department.

Patient feedback is extremely important to us and we aim to make service improvements as a result of the comments we receive.

We would like to take this opportunity of thanking you for your comments and reiterate this will be communicated to the department.

Wishing you well for the future.

Regards,

Patient Involvement Team

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