"Wrong diagnosis"

About: Knowsley NHS Walk-in Centre, Huyton

(as the patient),

Hi went to huyton walk in centre with chest pain, shortness of breath and generally unwell. I was told by a nurse that I was fine (they were quite rude), must just be a bug and go to my GP if I thought I needed a chest xray.

I went to my GP a few days later as I was feeling worse and really unwell my GP examined me and found I have a severe chest infection.

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Responses

Response from Katherine Earlam, PALS Officer, 5 Boroughs Partnership NHS Trust

Hello

Thank you for taking the time to post your comments, I am very sorry you feel that you have had such a terrible experience of our services, I will pass on your comments to the Head of service for a response.

Please do not hesitate to contact me if you wish to discuss this further.

Kind regards

Katherine Earlam

PALS Officer

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