"Caring and compassionate staff"

About: Stepping Hill Hospital / Older people's healthcare

Just wanted to say huge thanks to the staff on E3 ward for supporting our grandmother in her final days.

The care and support was exceptional, both to our grandmother, and to ourselves during our final hours with grandma.

All staff were sincere, caring and went that extra mile to look after grandma and support us, e.g., turning her regularly to make sure she was comfortable but also combing her hair at the same time (which would have been very important to her ).

They were also very supportive to us during the night, making us tea,providing blankets and even toothbrushes .... It meant so much (.more than words in a review can say) at such a time.

Much more than doing a job, thank you.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Stepping Hill Hospital

I would like to thank you for taking the time to post your comments on the NHS Choices website and offer you my sincere condolences on your loss.

I am pleased to hear that the staff on Ward E3 provided their support to your grandmother and your family during such a sad time for you all.

I have shared your comments with the ward staff who would also like to thank you for your feedback.

Kind regards

Patient and Customer Services Manager

  • {{helpful}} of {{total()}} people think this response is helpful