"Day surgery and endoscopy unit"

About: University Hospital Lewisham

I had a ganglion cyst removed from my ankle earlier this week. The care I received from the staff was excellent, in particular from the nurse I saw during my pre-admission appointment. This member of staff showed dedication beyond the call of duty and put my anxieties to rest. They are an asset to the NHS. A truly compassionate individual. I was kept informed and well looked after during the day of my surgery. I was seen punctually. The staff in the anaesthetic area were friendly and my nerves were put at ease. My experience of being a day care patient at Lewisham Hospital was overwhelmingly positive.

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Responses

Response from Lewisham and Greenwich NHS Trust

Thank you so much for your positive comments of your visit to the Day Surgery Unit.

Feedback like this is great for staff moral and will be shared with all the surgical team.

We appreciate that you took the time to write to us, and I hope you are recovering well.

Neil Fraser

Theatre & Recovery Coordinator

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