"Excellent care on Iffley ward"

About: Royal Berkshire Hospital / Maternity care

I recently spent 5 weeks on Iffley ward due to complications with my pregnancy. I was superbly looked after, both on Iffley and on the delivery suite, at a time that was both scary and stressful. The staff were kind, professional and thorough. This extends to all the staff I came across including all disciplines of nursing, Physio, housekeeping, imaging, maintenance, administration and the doctors. This care was also shown to my husband and daughter. Working in healthcare myself, I could tell there were days that the staff were stretched, but this was not communicated to me as a patient. I was treated as an individual and was fully involved in decisions regarding my care. Many thanks to all the staff, I can't recommend your unit highly enough.

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Responses

Response from Royal Berkshire Hospital

Thank you for taking the time to post your feedback.

We are very pleased to hear that all the staff you encountered treated you well and as an individual. The matron will pass on your review to all of the staff involved, who will be pleased that you felt your treatment was so good.

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