This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Fracture clinic

Story from nhs.uk

"Fracture clinic"

About: The Tunbridge Wells Hospital / A&E and trauma unit

Went to Pembury with broken Arm. Did not see a doctor nor a fracture nurse. Was passed to a physio therapist who did, at least, have it ex-rayed .

They plastered my arm and I was still in pain 3 days later. Went to my local hospital and was told my arm had been plastered incor rectly, so tight that blood flowing through my arm had been constricted, hence the pain.

My arm was replastered properly and the pain disappeared.

Never again.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The Tunbridge Wells Hospital 6 years ago
The Tunbridge Wells Hospital

Submitted on 04/10/2017 at 16:28
Published on nhs.uk at 20:34

Thank you for taking the time to provide us with your feedback in September 2016.

We are very sorry to hear that you had such a negative experience following your A&E attendance in October 2014.

Please accept our sincere apologies for the delay in responding to you.

As part of the Accident & Emergency (A&E) triage process, some patients are seen by an extended scope physiotherapy practitioner who have undergone extensive training to independently manage muscular and limb injuries.

Unfortunately due to swelling after an acute injury plasters can become tight which is why a backslab (half a cast) is always applied in A&E.

We now run robust training in the application of POP (Plaster of Paris).

We hope the above feedback is of help to you and provides you with a level of reassurance.

Our patients feedback is very important to us.

With kind regards.

The PALS Team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k