About: Darlington Memorial Hospital / Gynaecology

I was admitted for blood transfusion after massive pv bleeding. During the build up I has attended a &e twice and had been seen on ward 62. Around 6am on the morning after my 2nd visit I rang to say I had had further heavy bleeding. I was told that as I had already been in they couldn't do anything for me so unless the blood was literally pouring from me not to worry. I continued almost continuously to suffer bleeding that consisted of large clots. As a result I was rushed in an ambulance, admitted to the ward and given 4 units of blood. I remained in hospital, continued to bleed and required a further 4 units. Initially I felt that it couldn't have been helped, however upon reflection it was bad enough that I needed transfusing once but twice shows a serious lack of care. I was given a hysterectomy to solve the problem and am happy with this but intend to place a further review on general care upon returning home.

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Response from Darlington Memorial Hospital

Thank you for providing feedback on your recent experience of Darlington Memorial Hospital and in particular Ward 62.

I am very sorry to hear that you were unhappy with your experience on this occasion and we will make sure your feedback is passed to the Matron and Ward Manager on your behalf.

We would welcome the opportunity to discuss your concerns with you and if you would like to contact us with your name and some more details it would enable the Matron/Manager to look into your concerns for you.

If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774.

If you would prefer to contact us by e-mail, our address is cdda-tr.patientexperiencecddft@nhs.net

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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