I attended the a&e department after suffering with severe headache, sickness and high bp over past couple of days. Also collapsing the night before. I have previous heart condition, high bp and bells palsy. This in conjunction with having a 4 month old, I felt it could not wait until monday to be seen. I tried NHS 24 but couldnt get through so took myself in, because I was concerned about possible stroke. After waiting like everyone else I was called through by triage. I explained the reason for my visit to be told other people had been waiting 13 1/2hrs and if nhs 24 was busy then so were they. I was told even if I waited I would recieve no medication. I was left feeling even more stressed about the situation and that I basically wasted their time. I felt this was no way to treat a worried patient, that it could be said in a more diplomatic manner and left me feeling reluctant to seek further medical help.
"This experience left me feeling reluctant to seek further medical help"
About: NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service) University Hospital Wishaw / Emergency Department University Hospital Wishaw Emergency Department ML2 0DP
Posted by Teddymum (as ),
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