"Dental Service at Golden Jubilee Hospital"

About: Golden Jubilee National Hospital

(as the patient),

I attend the Golden Jubilee Hospital for dental treatment due to my Diabetes and Heamophilia, I was quite angry today after getting a letter which stated I failed to attend an appointment within this department in August, but it was news to myself as I had no letter to say I had this appointment, I am very angry that this department had sent me a letter which I found cheeky I would hope in future that I am not sent a letter that was in an angry format to me again.

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Responses

Response from Christine McGuinness, Communications Manager, Golden Jubilee National Hospital

Dear waterloo,

Thanks for getting in touch with us via Patient Opinion.

We are sorry to hear about the issues you are experiencing. As Patient Opinion is anonymous, we do not have any of your personal information. To help me look into this for you, I would be grateful if you could contact me to discuss this is more detail. I can be contacted on telephone 0141 951 5195 or by emailing comms@gjnh.scot.nhs.uk.

Kind regards

Christine

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Update posted by waterloo (the patient)

Thank you for your response i will get back to you in due course of this week

Response from Christine McGuinness, Communications Manager, Golden Jubilee National Hospital

Dear waterloo


Thanks for contacting me directly with more information.

Please let me know if I can be of any further assistance.

Kind regards

Christine

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