"Waiting times"

Visited the walk in centre in Skegness whilst on holiday about my sprained ankle. I waited 2 hours in a tiny waiting room. I was then called through ; to be put in another waiting room and left for a further hour with no updates on what was happening. I was not the only person in this position. Several people walked out regardless of injuries because the wait time and lack of communication was appalling. When I went to the staff room to ask the nurses about wait times I noticed tea drinking, giggling and looking on phones. Absolutely fuming doesn't even begin to explain how frustrated I was. I decided to also walk out and I will attend my own clinic st home. Iv never seen such a badly run department.