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Care Opinion

Faultless care and attention

Posted By Efisher

"Faultless care and attention"

About: Royal Aberdeen Children's Hospital / Accident & Emergency (Emergency Care)

(as a parent/guardian),

My son found himself in the RACH accident and emergency department earlier today after an injury at school. The care and attention he received from the receptionist, radiographer, nursing and medical staff was exceptional!

As a nurse manager working in the adult hospital, I'm used to seeing care delivered but today I was a mum on 'the other side' and I have to say that our experience today reminded me of why I am so proud of the NHS.

From both my son and I, thank you! !

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Responses

Response from Linda Oldroyd, Chief Nurse for Surgery, NHS Grampian 7 years ago
Linda Oldroyd
Chief Nurse for Surgery,
NHS Grampian

Submitted on 13/09/2016 at 18:14
Published on Care Opinion on 14/09/2016 at 13:05

picture of Linda Oldroyd

Dear Efisher

Many thanks for taking time to post your feedback on Patient Opinion. It means a lot to us when our own staff recognise and appreciate the work that we do. It sounds like a real team effort resulted in a positive experience for both you and your son. I very much hope he is on the mend now and thank you again for sharing your story. I will make sure that staff at RACH are made aware of your feedback.

Kind regards,

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