"Follow up scan for DVT"

About: Aberdeen Royal Infirmary

(as the patient),

I attended the AEC department this morning for a follow up scan for DVT. The service throughout was excellent from the moment I arrived for my morning appointment. Every member of staff (from receptionist and nurses to technical staff and consultants) I encountered was friendly and highly professional. I left the hospital one hour and twenty minutes later completely satisfied with the service I received. Well done the NHS

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Responses

Response from Linda Oldroyd, Nurse Consultant Patient Safety and Experience, NHS Grampian

Dear Perc

Many thanks for taking time to post your feedback on Patient Opinion. It is great to hear how well our staff managed your care and looked after you. This is the type of experience we would hope for all our patients; efficient, professional and friendly. Your post helps our staff to think about what matters to patients. Many thanks again for your kind words. We will most certainly make the service concerned aware of your feedback.

Kind regards,

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