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I was a visiting my family when ...

Story from nhs.uk

"I was a visiting my family when ..."

About: Glenfield Hospital

(as the patient),

What I liked

I was a visiting my family when I had my heart attack and subsequent bypass. I was involved in all aspects of my operation and subsequent care.and so was my family The staff were caring and everything about my experience was good I could not have been in a better hospital.

What could be improved

I would not improve anything as my experience was a good one to me you have got the balance of care just right. Thank you

Anything else?

Thanks to the consultant and all his team to the staff of wards 31,33,and 18 and of course ICU

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Responses

Response from Glenfield Hospital 10 years ago
Glenfield Hospital

Submitted on 28/11/2013 at 16:33
Published on nhs.uk on 29/11/2013 at 03:00

Thank you for taking the time to leave your comments about your experience at Glenfield Hospital. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. If you have any other specific questions or comments, please feel free to contact us on communications@uhl-tr.nhs.uk. Thank you Communications Team Leicester’s Hospitals

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