"Hernia repair"

About: Trafford General Hospital / General surgery

I went to ward 12b for a hernia repair operation , on arrival I was greeted by a friendly staff member and directed to the reception area , on signing in I was taken to my bed for the day , I was then seen by the nurse in charge who checked all my details and told me what would be happening during my stay . I then met the anaesthetist who explained what they would be doing , then the doctor told me what would be happening , as I was first on the list I got into my gown and was later escorted down to the operating waiting area and onto a trolley . All my details were checked again and then the surgeon came and told me exactly what they would be doing with key hole surgery , ten minutes later and into the theatre prep room with the anaesthetist who explained exactly what they would do and what to expect . Back onto the ward after the operation and I came round and asked if everything was ok which it was , I was then asked if I wanted something to eat and drink and was given tea and toast which was greatly appreciated after starving from 10 the night before ! , 2 hours later after a final check on my condition I was allowed home . The whole experience of ward12 was a pleasant experience and the staff of nurses and doctors were very friendly and helpful and I would recommend it to anyone without hesitation .

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Response from Patient Experience Team, Central Manchester University Hospitals NHS Foundation Trust

Thank you for taking the time to post your kind comment on the NHS Choices website. We were very pleased to read that you had a positive experience on Ward 12 at Trafford General Hospital. We were especially pleased that you found our staff to be friendly and helpful. It is always good to receive feedback which highlights the hard work and dedication of our staff. We will ensure that your feedback is shared with the Matron of Ward 12 so that it can be shared with the wider team.