"30 years and not once unhappy"

About: General practices in Ayrshire & Arran

(as the patient),

I would like to commend The Fullerton Medical Practice. I have been a patient with them for over 30 years now and not once have I been unhappy with the way I have been treated either by the reception staff or the medical staff. Appointments can always ve found for emergencies. Someone can always phone for a bit of reassurance or to suggest next step. Thank you all.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear Soopersweeper,

In over 30 years, I suspect few people can say that about most things so it is a testament to the Practice and I am sure they will respond to you too.

Thank you for sharing such a lovely post and long may it continue.

Kind regards,

Eunice

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