"Wonderful care in the Emergency Department"

I attended the Ayr ED after an unfortunate fall in the garden. I was in a bit of a mess, needing x rays, stitched and scans. I went to Ayr ED where I was quickly seen by a triage nurse who gave me immediate pain relief (which was greatly appreciated). Almost immediately I was seen and sorted by Paula who was just an absolute credit to the NHS. As a retired matron I am always so proud of the skills that can be achieved by nurses. My care was second to none. She had me in, assessed and sorted with great communication at every stage. I had unfortunately cut my lip open and once she had me stitched up she even found straws to help me drink and helped me to my sons car when I was ready for home.

It's always good to receive wonderful care but I think it is important to recognise when someone has gone above and beyond the call of duty.

Thank you so much for your care and attention. You are a credit to your profession and the NHS.