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Ward 9

Story from nhs.uk

"Ward 9"

About: University Hospital Of North Durham / Gynaecology

I was recently on ward 9 after an operation , I have to say the doctors I seen were fantastic but the nursing team were the most unprofessional , unhelpful

Slovenly people I have ever come across . I was given no information about after care or even asked if I was okay . The ward is a disgrace I will never go back to Durham hospital again . I can not believe these people are qualified as health care professionals .

Disgusted some thing has to be done about staff like this .

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Responses

Response from University Hospital Of North Durham 7 years ago
University Hospital Of North Durham

Submitted on 06/09/2016 at 14:05
Published on nhs.uk on 07/09/2016 at 02:30

Thank you for providing feedback on your recent experience of Ward 9 at the University Hospital of North Durham.

I am very sorry to hear that you were unhappy with your experience on this occasion and we will make sure your feedback is passed to the Matron to share with the staff on your behalf.

We would welcome the opportunity to discuss your concerns with you and if you would like to contact us with your name and some more details it would enable the Matron/Manager to look into your concerns for you.

If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774.

If you would prefer to contact us by e-mail, our address is cdda-tr.patientexperiencecddft@nhs.net

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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