"Vey Angry upset patient"

About: George Eliot Hospital / Accident and emergency

I visited George Eliot Accident and Emergency today after seeking medical advice from 111 and A DR from Care UK.

I have been rather poorly for a little while now with severe GORD, and have been loosing weight rapidly... I often suffer with Severe Stomach pains due to this, sickness and chest pain... I have had to visit A and E on a few occasions over the last 4 weeks with this condition... I finally had my endoscope on Wednesday which was really traumatic with a few complications which has left me with severe Throat pain/throat trauma and a nasty throat infection.

I have been on antibiotics since Thursday morning but my symptoms seem to be getting worse and not better.

I am now vomiting, have upper tummy pain, breathlessness, wheezing, coughing, dizziness etc the pain is that bad in my throat that I can hardly swallow and choke on fluids when I do try to drink...

The Nurse that Triaged me was fantastic as most of the nurses in A and E are.. I saw a medical Dr even so the doctor was very polite and kind I felt like the doctor didn't really listen or care about my the problem the doctor quickly looked at my throat and I was turned away from A and E with in minutes of seeing them just being told to carry on with what I am doing.

I am in severe pain and all I have done since being home is cry with the pain...

My throat is very inflamed and has all pus like pockets I can't eat, drink or sleep the pain is that severe, my neck is stiff and any movement of my head causes shooting pains... Lately I just feel the DRS in A and E have no time for you.... I have not felt this poorly in a long time but feel I am being fobbed off by the DRS who have no time to listen to you or try to help...

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Responses

Response from George Eliot Hospital

I am sorry that there has been no earlier response to your but the review has been delayed. Hopefully you are much better now but if you would like to discuss your concerns please contact me via Pals on (024)7686 5550

Regards Christine Longstaff on behalf of the George Eliot Hospital NHS Trust

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