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"Made to wait!"

About: Marie Stopes International Manchester Centre

I would have been round about 12 weeks when I found out I was pregnant at Brook, who referred me to this clinic straight away, but an apoitment was made for 3 weeks later. In that second week of waiting, I get a phone call from this clinic telling me that they have changed my apoitment to a completely different clinic called BPas in Merseyside! So I've had to wait an extra 2 weeks to be seen there, leaving me around 16-17 weeks pregnant. I'm not happy what so ever about this as I feel I have been neglected and left aside. This situation is getting more traumatic for me. I live quite far away from Manchester and from Liverpool and the only times they can ever give me for an appointment is 9.30?! Just really feel like nobody cares about this struggling situation I am in!! My final apoitment (with BPAS Merseyside) was for today at 9.30 which I'm unable to get to due to morning sickness! Bearing in mind, I've had my alarms set since 3am this morning to make sure I get there on time! I have never felt so pushed aside or neglected in my entire life!

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Responses

Response from Marie Stopes International Manchester Centre 5 years ago
Marie Stopes International Manchester Centre
Submitted on 27/04/2018 at 12:17
Published on nhs.uk at 13:06


I am sorry this was not responded to at the time of your visit but unfortunately, we did not have access to this site at that time.

Whilst I cannot change your experience I can assure you that we have made many improvements and our teams at MSI are committed to providing the highest quality care. We do appreciate and thank you for taking the time to post your feedback.

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