I was in so much pain from a wisdom tooth and

I manged to get an emergency appointment through NHS 111 . My appointment was at 9am and the tooth was out by 11.30am. All the staff were fabulous and kind. The hospital looks clean and bright. Metered parking, however, should be replaced with "pay on exit".

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Response from New Birmingham Dental Hospital

Dear Patient

Thank you for your lovely feedback about our urgent care service which can be accessed via NHS111.

We are very proud of this service and of our new building which always creates an impact on new patients, visitors and staff.

We are currently reviewing our car parking arrangements to look at the options available for a more convenient system and will make an announcement about this as soon as any changes have been confirmed.

Yours sincerely

Alison Last

Associate Director of Patient Experience

Bham Community Healthcare NHS Foundation Trust

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