"Down hilll ."

About: Queen Mary's Hospital

queen Mary has. gone down hill since being taken over by St Georges ,things are slower and people turn up for appointment to find the doctors not turn up some people today this was the second time this had happened .the blood dept never knows what's going on

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Responses

Response from Queen Mary's Hospital

Thank you for taking the time to post your comment on your concerns with Queen Mary's Hospital. We are very sorry that your experience is not as we would expect for our patients. Our Patient Advice and Liaison Service (PALS) is available to investigate or feed back comments on services that patients have experienced. By providing PALS with more information on yourself PALS would be able to feed back to the area your dissatisfaction in the service and help with communication.

PALS is available on 020 8725 2453 or by email on pals@stgeorges.nhs.uk

The telephone is busy but PALS make every effort to contact patients and to help.

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