"Liason of staff"

About: Broadgreen Hospital / Older people's healthcare

Family member still present on ward and am very disatisfied. No information or liason given and family members ignored regarding treatment.

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Responses

Response from Broadgreen Hospital

Thank you for your comments. We are sorry to hear that you and your relative have not had a good experience in our hospital. We would like to find out more from you so we can investigate your concerns properly. If you would like to contact the Patient Advice and Liaison Service (PALS), they will be able to help. You can contact them by phoning 0151 706 4903/4908/4909 or via PALS&complaints@rlbuht.nhs.uk

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